Rococo（5868 TSE Standard）
＋English Summary on This Page
Providing IT outsourcing and BPO services as well as system development, maintenance and introduction support
Providing Outsourcing Services and Cloud Solutions
Rococo group comprises Rococo and two overseas subsidiaries (one currently in liquidation) located in China and the Philippines. The group's businesses are divided into three categories: ITO&BPO (IT outsourcing & business process outsourcing), cloud solutions, and Others (overseas business). Furthermore, it also operates multiple businesses in the ITO&BPO and the cloud solutions businesses, respectively.
ITO&BPO Business
The ITO&BPO business offers three outsourcing services: IT service management business, which provides a wide range of services, such as system construction support, system administration and IT asset management, to client companies in various industries; customer communication business, which provides call center and BPO services; and events services business, which offers ticketing services for concerts, stage productions, sports and such events.
Cloud Solutions Business
Under the cloud solutions business, Rococo provides four services: ServiceNow business, which uses the ServiceNow cloud service to standardize and centralize management and operational workflows; HR solutions business, which involves the development and sale of its proprietary employee attendance management system; system solutions business, which offers outsourced system development, including system design, manufacturing and testing, tailored to customer needs as well as stationing engineers at customer locations; systems solutions business, which provides the company’s proprietary AUTH face recognition system.
Other (Overseas Business)
Rococo’s Ningbo (China) and Cebu (the Philippines) sites are its bases for offshore development, where some system development is outsourced.
Providing Outsourcing Services and Cloud Solutions
Rococo group comprises Rococo and two overseas subsidiaries (one currently in liquidation) located in China and the Philippines. The group's businesses are divided into three categories: ITO&BPO (IT outsourcing & business process outsourcing), cloud solutions, and Others (overseas business). Furthermore, it also operates multiple businesses in the ITO&BPO and the cloud solutions businesses, respectively.
ITO&BPO Business
The ITO&BPO business offers three outsourcing services: IT service management business, which provides a wide range of services, such as system construction support, system administration and IT asset management, to client companies in various industries; customer communication business, which provides call center and BPO services; and events services business, which offers ticketing services for concerts, stage productions, sports and such events.
Cloud Solutions Business
Under the cloud solutions business, Rococo provides four services: ServiceNow business, which uses the ServiceNow cloud service to standardize and centralize management and operational workflows; HR solutions business, which involves the development and sale of its proprietary employee attendance management system; system solutions business, which offers outsourced system development, including system design, manufacturing and testing, tailored to customer needs as well as stationing engineers at customer locations; systems solutions business, which provides the company’s proprietary AUTH face recognition system.
Other (Overseas Business)
Rococo’s Ningbo (China) and Cebu (the Philippines) sites are its bases for offshore development, where some system development is outsourced.
概要（レポートから抜粋）
ロココグループは同社と中国とフィリピンの海外子会社3社（うち1社は清算中）で構成されている。ロココグループの事業はITO&BPO事業、クラウドソリューション事業、その他（海外事業）の3つに分類され、更にITO&BPO事業とクラウドソリューション事業において、各々、複数の事業を展開している。
ITO&BPO事業では、（1）ITサービスマネジメント事業、（2）カスタマーコミュニケーション事業、（3）イベントサービス事業の3つのアウトソーシングサービスを提供している。
クラウドソリューション事業では（1）ServiceNow事業、（2）HRソリューション事業、（3）システムソリューション事業、（4）ソリューション事業の4つのサービスを行っている。
ITO&BPO事業では、（1）ITサービスマネジメント事業、（2）カスタマーコミュニケーション事業、（3）イベントサービス事業の3つのアウトソーシングサービスを提供している。
クラウドソリューション事業では（1）ServiceNow事業、（2）HRソリューション事業、（3）システムソリューション事業、（4）ソリューション事業の4つのサービスを行っている。
