Rococo（5868 TSE Standard）
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Providing Outsourcing Services and Cloud Solutions
Rococo group comprises Rococo and two overseas subsidiaries (one currently in liquidation) located in China and the Philippines. The group's businesses are divided into three categories: ITO&BPO (IT outsourcing & business process outsourcing), cloud solutions, and Others (overseas business). Furthermore, it also operates multiple businesses in the ITO&BPO and the cloud solutions businesses, respectively.
The ITO&BPO business offers three outsourcing services: IT service management business, which provides a wide range of services, such as system construction support, system administration and IT asset management, to client companies in various industries; customer communication business, which provides call center and BPO services; and events services business, which offers ticketing services for concerts, stage productions, sports and such events.
Cloud Solutions Business
Under the cloud solutions business, Rococo provides four services: ServiceNow business, which uses the ServiceNow cloud service to standardize and centralize management and operational workflows; HR solutions business, which involves the development and sale of its proprietary employee attendance management system; system solutions business, which offers outsourced system development, including system design, manufacturing and testing, tailored to customer needs as well as stationing engineers at customer locations; systems solutions business, which provides the company’s proprietary AUTH face recognition system.
Other (Overseas Business)
Rococo’s Ningbo (China) and Cebu (the Philippines) sites are its bases for offshore development, where some system development is outsourced.